Hero
Power your operations. Grow without the chaos.
We design, automate, and optimize digital processes so your team moves faster, costs go down, and customers stick around.
[ Get a Free Process Audit ]
(or call (555) 123-4567)
Problem / Promise
When workflows live in spreadsheets, emails, and sticky notes, things slip. We turn scattered tasks into clear, automated flows—so every quote, order, ticket, and invoice moves forward on time, every time.
What you’ll get
- 25–60% cycle-time reduction
- Fewer handoffs and rework
- Real-time visibility & reporting
- Happier customers, happier team
Services
1) Process Mapping & Redesign
- Current-state discovery (people, steps, systems)
- Future-state blueprint with measurable KPIs
2) Automation & Integration
- No-code/low-code automation (Zapier, Make, Power Automate)
- API integrations (CRM, ERP, eCommerce, accounting, support)
3) Workflow Apps & Portals
- Intake forms, approvals, SLAs, dashboards
- Role-based access and audit trails
4) Data & Reporting
- Unified data layer, single source of truth
- KPI dashboards, alerts, and executive reports
5) Change Enablement
- SOPs, training, and rollout support
- Ongoing optimization and governance
How It Works (Our 4-Step Method)
- Assess – Fast discovery & process health check
- Design – Future-state flow & KPI plan
- Build – Automations, integrations, dashboards
- Adopt – Training, go-live, iterate
[ Book a 30-min Discovery ]
Solutions by Team
- Sales Ops: lead routing, quote-to-cash, renewals
- Customer Success: onboarding, QBRs, NPS loops
- Support: omnichannel intake, triage & SLA timers
- Finance: e-invoicing, collections nudges, reconciliations
- HR/People: recruiting pipelines, onboarding/offboarding
- Operations: inventory sync, purchase approvals, vendor portals
Platforms We Work With
Salesforce · HubSpot · Zendesk · ServiceNow · Shopify · WooCommerce · QuickBooks · NetSuite · Xero · Monday.com · Asana · Jira · Slack · Microsoft 365 · Google Workspace · AirTable · Snowflake · Power BI · Looker
Results Clients See
- Quote-to-Cash time: down 42% in 90 days
- Ticket backlog: reduced 58% within 6 weeks
- Onboarding time: shortened from 14 to 5 days
- Data errors: cut by 70% via automated validation
[ See If We’re a Fit ]
Mini Case Studies
B2B SaaS (Mid-Market)
Issue: slow handoffs, missed renewals.
Fix: automated pipeline → billing → success playbooks.
Impact: +23% expansion revenue, -35% churn risk flags.
eCommerce Brand (DTC)
Issue: inventory & order sync delays.
Fix: real-time ERP ↔︎ store ↔︎ 3PL automations.
Impact: -48% “Where is my order?” contacts, +18% repeat rate.
Professional Services
Issue: manual project setup and invoicing.
Fix: proposal → project → time tracking → invoice flow.
Impact: DSO reduced by 11 days, utilization +9 pts.
Pricing
- Sprint (2–4 weeks): $4,500–$9,500 — targeted process fix
- Scale (6–12 weeks): $15,000–$45,000 — multi-team rollout
- Managed Optimization: from $1,500/mo — ongoing tweaks, support, and reporting
Every engagement includes a KPI plan and adoption support.
[ Request a Proposal ]
Why Choose Us
- Business-first, tool-agnostic
- Fast prototypes, measurable wins in weeks
- Transparent documentation & handoff
- Security-minded (SSO, least-privilege, audit trails)
Security & Compliance
Role-based access • SSO/SAML • Encryption in transit/at rest (where supported by platform) • Data retention policies • Change logs & approval history
Testimonials
“We cut onboarding time by more than half. The dashboard tells us what’s stuck, and the automations handle the rest.”
— COO, B2B SaaS
“Our support SLAs are finally predictable. The team isn’t chasing emails anymore.”
— Head of CX, eCommerce
FAQs
How fast can we start?
Discovery calls are available this week. Typical sprints kick off within 1–2 weeks.
Do you replace our tools?
Only when it makes business sense. We integrate what you already use, then recommend changes if ROI is clear.
What does success look like?
A documented future-state process, working automations, dashboards, and KPI movement (cycle time, error rate, CSAT, DSO, etc.).
Will our team adopt this?
Yes—because we build with them. Training, SOPs, and admin handoff are standard.
Call to Action
Ready to remove the bottlenecks and make your processes flow?
[ Get a Free Process Audit ]
Or email hello@ebpsolutions.com · (555) 123-4567